HOW MUCH THE SHIPPING FEE?

Free Shipping on order over $39 USD. You need to pay the shipping fee of 6.95 USD if your order amount is less than 39 USD.

HOW TO TRACK MY ORDER?

  • You will receive a tracking number for your order after processing (3-5 business days) via email, if this email has not arrived please check your Spam folder.
  • Alternatively visit the tracking page, and paste your tracking number into the box provided.

WHAT DO I DO IF MY TRACKING NUMBER WON’T WORK?

  • If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out & Delivery Status should update within a few days.

Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.

WHY HAVEN’T I RECEIVED A TRACKING NUMBER?

  • Depending on the value of your purchase and shipping options chosen at checkout, your package may not include a Tracking Number. If this is the case, you will only be informed once your Order has Shipped via email.
  • For further information and assistance, please visit our contact page, and one of our support representatives will be there to assist you.

HOW LONG WILL MY ITEM TAKE TO ARRIVE?

The shipping time consists of two sections –

  • Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 3-5 business days after the order is placed and the payment is received.
  • Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.

 

We use a high security checkout procedure on our site to protect both the customer. This extends our processing time to 5 days as we fully verify our customers and fulfil orders.

Your package will arrive between 15-30 business days depending on your geographic location and availability of stock.

Estimated Delivery Date

USA & Canada
Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

U.K & EUROPE
Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

Others Countries
Standard Secured Shipping & Insurance takes 2 -5 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

*Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster or slower depending on the location of the recipient and the fulfilment centre used*

Couriers used include but are not limited to;

UPSTNT
ePacketLa Poste
USPSFedEx
PostNLRoyal Mail

 

Happy Shopping!